Attitudes and perceived usefulness of autonomous shuttles: An on board survey

The forthcoming integration of autonomy into social and economic systems is a priority area of research. While non-trial research exercises such as public confidence surveys, traffic simulations or policy reviews remain important, they fail to include the ‘on the ground’ learning. This paper presents user experience data collected from passengers whilst they were travelling on-board an AV shuttle travelling at low speeds on the UWA campus. The user responses indicated that approximately half the users thought the shuttle to novel but not a practical form of transport, leaving half that did indicate a willingness to adopt the service as part of their day to day travel.