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Personal profile

Biography

Dr Robyn Clay-Williams leads a research stream in human factors and resilient healthcare. She currently holds a NSW Health EMC research fellowship in the field of health service and system design. Prior to her work in health services research, she was a military test pilot, an electronics engineer, and flight instructor.  Dr Clay-Williams transitioned to healthcare seven years ago through a PhD, which in internationally recognised work, translated aviation teamwork concepts to healthcare via a randomised controlled trial evaluating a Crew Resource Management based training intervention. She has produced over 80 peer-reviewed research outputs.  Specific areas of interest include teams and teamwork, decision-making, leadership, simulation, resilience engineering, and usability test and evaluation of medical devices and IT systems. 

Key projects in which she is currently involved:

  • Investigating methods for improving productive safety in hospital Emergency Departments.
  • Deepening Our Understanding of Quality in Healthcare (DUQuA). A large, multifaceted NHMRC-funded project assessing the relationship between quality management systems and patient outcomes for AMI, stroke and hip fracture in 32 hospitals across Australia (all states territories except WA).
  • Development and implementation of a tool to identify innovation in surgery (Westmead Hospital and Macquarie University Hospital.
  • Development and implementation of a surgical decision making process to improve outcomes for frail patients. The new process involves pre-surgical consultation/discussion between patients, families, surgeons, intensivists, and anaesthetists (Townsville Hospital and Health Service).

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Research Output

Assessing the appropriateness of the management of otitis media in Australia: a population-based sample survey

CareTrack Kids Investigative Team, 1 Feb 2020, In : Journal of Paediatrics and Child Health. 56, 2, p. 215-223 9 p.

Macquarie University

Research output: Contribution to journalArticleResearchpeer-review

  • Can benchmarking Australian hospitals for quality identify and improve high and low performers? Disseminating research findings for hospitals

    Hibbert, P., Saeed, F., Taylor, N., Clay-Williams, R., Winata, T., Clay, C., Hussein, W. & Braithwaite, J., 6 Feb 2020, In : International Journal for Quality in Health Care. 32, Supplement 1, p. 84-88 5 p.

    Macquarie University

    Research output: Contribution to journalArticleResearchpeer-review

  • Open Access
  • The relationships between quality management systems, safety culture and leadership and patient outcomes in Australian Emergency Departments

    Clay-Williams, R., Taylor, N., Ting, H. P., Winata, T., Arnolda, G., Austin, E. & Braithwaite, J., 6 Feb 2020, In : International Journal for Quality in Health Care. 32, Supplement 1, p. 43-51 9 p.

    Macquarie University

    Research output: Contribution to journalArticleResearchpeer-review