Personal profile
Biography
Jacqueline Flowers has worked in the University sector for over 14 years, in a wide variety of professional administrative and management roles and has an extensive understanding of the operations of a large University.
Jacqueline is currently Senior Manager, Service Improvement at UWA where her role is focused on the implementation of University-wide change and process improvement.
Roles and responsibilities
The Office of Service Delivery coordinates service provision across the University, embedding the professional services model University-wide.
The Senior Manager, Service Improvement coordinates academic services teams across the Faculty service delivery centres, alongside facilitating university-wide process improvement and change projects, to support the development of effective and efficient professional services in support of the academic mission.
Education/Academic qualification
Curtin University of Technology
University of New South Wales